Your information and expertise count. Knowledge is your greatest asset!

Organisations across all industries are becoming increasingly driven by expertise, and more specifically, by the expertise of their knowledge workers. This means that information, communication and knowledge are becoming significantly more important to support customers, to stay one step ahead of the competition, to innovate or to simply be efficient.

It is the most important challenge to any organisation to develop and to keep this knowledge inside.

 Approach

Addressing the issues of knowledge workers is the starting point for organisational knowledge management. Knowledge management initiatives often fail because of their emphasis on the knowledge organisation. Knowledge however, starts with and depends on your knowledge workers. You can start with huge change management initiatives to achieve your knowledge management objectives as an organisation. The best motivator for change is the support a person gets that facilitates his work. To achieve your knowledge management objectives, we at ICMS Group believe it is easier and faster to maximize the support of knowledge workers in 3 domains: too much information, insufficient knowledge and lost knowledge. Starting with a question-driven approach and adding a knowledge-building approach later on appears to be the most successful and pragmatic knowledge management strategy.

Result

AND, as a result of supporting your knowledge workers, you will achieve your organizational knowledge management objectives much easier, faster and with more enthusiasm from your co-workers.

TiNK offers a collection of methods, trainings and tools to achieve your knowledge management objectives:

• >> Knowledge Management Framework
  Build know-how on knowledge management
   
• >> Expert Locator
  Locate relevant experts & competences
   
• >> Knowledge Development
  A question-driven knowledge development platform
   
• >> Knowledge Reporting
  Reports on knowledge domeins and their interaction